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A research guide that provides a tour through is the official web portal of the United States federal government.

Money and Shopping


Learn about American money.
What's on this page
  • American Money
  • Currency Exchange


State Lottery Results

Choose your state for the latest winning lottery numbers. For the Diversity Visa (Green Card) Lottery, visit our Green Cards page
Find your state or territory from the pulldown menu provided; click 'Go' to see the lottery page for your state.

Unclaimed Money from the Government

Find unclaimed funds held by the government that might be owed to you.
What's on this page
  • Find Unclaimed Money
  • Undelivered and Unclaimed Tax Refund Checks


Government Benefits, Grants, and Loans

Learn about government programs that provide financial help for individuals and organizations.
Affordable Housing
Included under 'Housing and Community'

 Government Benefits

Learn about federal government programs, including unemployment benefits, and how to find which ones are available to you.


What's on this page

  • Benefits and Financial Assistance from the Government
  • Apply for Unemployment Benefits
  • How to Get Food Stamps (SNAP Food Benefits)
  • Welfare or Temporary Assistance for Needy Families (TANF)
  • Apply for Medicaid

Food Assistance

Find out how to get help buying nutritious food for you and your family.


What's on this page

  • How to Get Food Stamps (SNAP Food Benefits)
  • Food Stamp (SNAP) Complaints

 Government Grants and Loans

Learn about government grants and loans for states and organizations. For help for individuals, please visit our Benefits page.


What's on this page

  • Government Grants and Loans for Individuals
  • Federal Student Financial Aid
  • Government Grants and Loans for States and Organizations
  • Help with Home Repairs and Modifications

Help with Bills

Learn about government programs to help pay bills and other expenses.


What's on this page

  • Get Help Paying for Telephone Service
  • Get Help with Your Home Energy Bill
  • Help with Medical Bills
  • Welfare or Temporary Assistance for Needy Families (TANF)


Programs and Benefits for Active Military

Learn more about assistance available to members of the military and their families.


What's on this page

  • Military Assistance Programs for Servicemembers and Their Families
  • Commisaries and Exchanges for Military Families
  • Education Benefits for Servicemembers, Veterans, and Their Families
  • Life Insurance and Survivor Benefits for Servicemembers and Veterans

Social Security Questions

Find the answers to common questions about receiving Social Security.


What's on this page

  • What Social Security is and How It Works
  • Get, Replace, or Correct a Social Security Card
  • Get Proof of Social Security Income
  • Report the Death of a Social Security or Medicaire Beneficiary
  • How to Open a MySocialSecurity Account
  • Getting SSA Benefits while Living Overseas
  • Government Checks and Payments
  • Set up Direct Deposit for Your Federal Benefits


Student Loans

Get answers to the most common questions about student loans.


What's on this page

  • Getting a Loan
  • Repaying a Student Loan
  • Resolve Student Loan Disputes
  • Unable to Pay Student Loans


 Unemployment Benefits and Other Help for the Unemployed

Covered under 'Jobs and Unemployment'





Businesses and Nonprofits

Included in 'Jobs and Unemployment'

Buying from the U.S. Government

Find out about surplus sales, collectibles, and other items available through purchase or auction.
Auctions and Sales
Learn how to buy many types of items from the government through auction or direct sale.
What's on this page
  • Government Sales of Seized and Surplus Property
  • U.S. Treasury Auctions of Forfeited Property
  • Federal Land
  • FEMA Temporary Housing Units (THUs)
Collectibles, Books, and More
Shop for gifts and find government publications
What's on this page
  • Souvenirs and Collectibles from the Government
  • Savings Bonds
  • Government Publications
  • Buy Travel Tickets and Documents from the Government


Surplus Sales by State

Find state government surplus auctions.


Find your state or territory by clicking on the pulldown; click 'Go' to see the results.




Included in 'Jobs and Unemployment'.

Shopping and Consumer Issues

Learn how to be a safe consumer, what to do when a purchase or service goes wrong, and more.
Learn the basics of setting up a banking account and banking safely.
Banking Basics
Look here first before setting up a bank account or making changes to an existing account.
What's on this page
  • Choose a Bank Account
  • Bank and Credit Product Complaints
  • Stop Payments on Credit Cards and Checks


Electronic and Mobile Banking

Learn how to keep your money safe while banking in the 21st century.


What's on this page

  • ATM and Debit Cards
  • Mobile Banking
  • Mobile Deposits and Payments
  • Overdrafts
  • Prepaid Cards

Cars and Driving

Find information on buying, maintaining, and driving cars.


Buying a Car


What's on this page

  • Buy a New Car
  • Buy a Used Car
  • Car Rental and Car Sharing Services
  • Car Safety Information
  • Lease a Car


Car Complaints

Find out what to do when you want to complain about a defective car.


What's on this page

  • Complaints about Cars
  • Mandatory Arbitration Clauses


Car Repairs and Auto Insurance

Find tips on getting your automobile repaired and getting car insurance.


What's on this page

  • Auto Insurance
  • Complaints about Cars
  • Recalled Products
  • Vehicle Repair Shops
  • Warranties

Driving and Road Travel Safety

Stay safe and avoid hassles on the road, whether you're driving, cycling, walking or riding the bus.


What's on this page

  • Safe Driving Tips During Severe Weather
  • Stay Safe on the Road
  • Pedestrian, Bicycle, and Motor Safety
  • Travel by Bus
  • Avoid Traffic and Road Closures


Driving in the U.S.

Find safe driving tips, renting a car and important documents needed for driving around the U.S.


What's on this page

  • Foreign Nationals Driving in the United States
  • Car Rental and Car Sharing Services
  • Stay Safe on the Road


Gas Prices and Alternative Fuels

Find out about the price of gas and where to find alternative fuels.


What's on this page

  • Find Alternative Fuel Vehicles and Alternative Fuels
  • Gas Price Gouging
  • Reasons for Changes in Gas Prices


Motor Vehicle Services

Learn how to get or renew your driver's license, register your car, or access other motor vehicle services.

Find your state or territory by clicking on the pulldown and clicking 'Go' to see your state's motor vehicle page.



Learn how to file complaints and complain more effectively to resolve common consumer problems.


Complaints Against the Government

Learn how to file a complaint to your federal or local government and its agencies.


What's on this page

  • Accidents Involving a Government Vehicle
  • File a Complaint Against a Law Enforcement Agency or Officer
  • File a Complaint About Government Contracts
  • File a Complaint Against a Federal or State Government Agency
  • File a Complaint with the U.S. Postal Service
  • Report Government Vehicle Misuse or Reckless Driving
  • Suing the Federal Government


Consumer Complaint Letter Wizard

Do you need to file a complaint about a product or service you purchased, but don't know where to start? Use this wizard to guide you through it.


What's on this page

  • Tips for Using the Complaint Wizard
  • Get Started Now


Consumer Complaints

 Find out what steps to take and who you should contact if you need to file a complaint against a company.


What's on this page

  • How to File a Consumer Complaint
  • Steps to File a Complaint Against a Company
  • File a Complaint About Online Purchases
  • Dispute Resolution Programs
  • Mandatory Arbitration Clauses


Consumer Complaints by Product Type

Learn how to submit a complaint about problems with specific products and services.


What's on this page

  • Banks and Lender Complaints
  • Car Complaints
  • Housing-Related Complaints
  • Phone and TV Complaints
  • Travel Complaints


Sample Complaint Letter Template

Use the sample complaint letter to draft a complaint letter or e-mail, or download the complaint letter (DOC, Download Word Reader) in Word format. You can also copy and paste your complaint into a company's "Contact Us" form. Or, you can also use our Complaint Letter Wizard to help you write it.



Find answers to top questions about filing federal income tax, paying, getting refunds, and more.
After You've Filed Your Federal Taxes
Find tax information for after you've filed your federal taxes.
What's on this page
  • Check Your Federal Tax Refund Status
  • Get Copies and Transcripts of Your Tax Returns
  • Pay Federal Taxes and Resolve Tax Disputes
  • Tax Liens
  • Tax Refund Reductions - Treasury Offset Program
  • Undelivered and Unclaimed Federal Tax Refund Checks


Filing Your Federal Taxes

Find out how to file your federal taxes, get an extension, and more.


What's on this page

  • File a Federal Income Tax Return
  • Extension to File Your Tax Return
  • 1099 Income Statements
  • Federal Tax Filing Season
  • Get Tax Forms and Publications
  • Get Your W-2 Before Tax Time
  • IRS Mailing Addresses

Frequently Requested Tax Benefits

Learn about tax relief, benefits, and incentives.


What's on this page

  • Earned Income Tax Credit
  • Energy Tax Incentives
  • Federal Tax Deductions for Charitable Donations
  • Mortgage Debt Forgiveness
  • Tax Benefits for Education
  • Tax Relief in Disaster Situations

Get Help With Your Taxes

Learn if you're eligible for free help with your tax returns.


What's on this page

  • Free Income Tax Return Preparation Help
  • Free Federal Tax Resources for Seniors and Retirees
  • Tax Help for Individuals with Disabilities


Tax Issues for Businesses

Learn more about business taxes.


What's on this page

  • Business Taxes
  • Tax Checklist to Close a Business
  • Energy Tax Incentives
  • Estimated Taxes
  • Report Suspected Federal Tax Fraud
  • Taxpayer Identification Numbers (TINs)


Filing Your Federal Taxes

Included above.
Frequently Requested Tax Benefits
Included above.