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Introduction to Koha: FAQ

Welcome to HMCPL's library services platform

Frequently Asked Questions

What is Koha?

How do I start looking for items?

I know the author’s name but not the title; how can I find books by a certain author?

The item I want is available at another location; how do I get it to a location near me? Do I have to pay for an item to be sent to a location closer to me?

I only want to see items that my library has; how do I do that?

Is there a way to search for the next book in the series I'm reading?

How do I find items I have checked out in the past?

What does the “cart” do? Does that mean I’m purchasing items?

How many items can I place on hold?

How do I place a hold on a specific item in a DVD series?

One of my holds has been in transit for over a month, does that mean it is lost?

Some of the results were found in the “OverDrive Collection,” what does that mean?

Is there any other way to get an item that your system does not seem to have?

I was not given a password; how do I create one?

Can I reset my password online?

I want to check my account, but I’m having trouble logging in. What are the steps to logging in?

Why does the Login box have the numbers 2156200 already listed?

Can I borrow items online?

How do I renew items I’ve checked out online?

Subject Guide