LearningQUEST Frequently Asked Questions
Where is the LearningQUEST office located and what are its hours?
It is located on the second floor of the Main Library in the alcove to the left of the reference desk. Office hours are on Tuesday mornings, 10:00 am to Noon and Thursday afternoons, 1:00 pm to 4:00 pm.
Who can be a member and how do I join?
LearningQUEST is open to all adults interested in lifelong learning. Complete a Membership form and bring it and your payment to the LearningQUEST office during office hours or mail to the address on the form.
What are the fees for LearningQUEST?
Membership dues are $20.00 for the calendar year (January-December) which is divided into two terms, Spring (January-June) and Fall (July-December). There is a course fee of $30.00 per term, which allows a member to enroll in unlimited courses within that term as long as space is available. Computer classes do not require a course fee. Supplies for some classes, as well as for trips and excursions, may require additional fees. Membership dues and course fees may be paid with a single check and couples may combine their payments. Trip fees may not be combined with any other fee payment.
How do I report a change of contact information?
Please keep LearningQUEST informed of any updates to your contact information. Send changes to firstname.lastname@example.org.
How can I get a replacement name badge and holder?
Replacement badges may be obtained from the Membership Chair by sending a request to LQmembership@gmail.com. Badge holders are available in the LearningQUEST office during office hours. There is a $3 replacement fee for the badge holder.
How do I report my volunteer hours?
If you help with the planning or execution of any LearningQUEST activity, please send the number of hours you worked to LQvolunteers@gmail.com. Hours may be reported monthly.
Why don’t I get LearningQUEST emails?
To be sure you receive LearningQUEST email without it being placed in your junk or spam folder, be sure to add email@example.com to your safe sender list or address book.
How can I register for courses and computer classes?
Complete a Registration form and bring it and your payment, if required, to the LearningQUEST office during office hours or mail to the address on the form.
When does registration end?
Registration continues throughout the term as long as space is available.
Are guests permitted to attend a LearningQUEST course?
As long as a course is not full and with instructor approval, guests are welcome to a single session before paying the appropriate course fee and their membership dues.
How do I know if I am successfully enrolled in a course?
All paid registrants will be notified of their course status by email, or US Postal mail if they don’t have an email address. If course limits have been exceeded, they may be placed on a waitlist and will be notified if an opening occurs. A reminder email will be sent at least five days before the course starts.
Will I get a reminder of my enrollment?
The registrar will email reminders to all students registered for a particular course at least five days prior to the first class.
What happens when a class reaches its maximum capacity?
The LearningQUEST Registrar will maintain a waitlist of students in order of their registration and, working with the instructor and coordinator, may:
- Review class size limits to see if they can be increased and check if larger accommodations are available.
- Schedule additional sessions in the same term OR repeat the course in a later term.
What is the Drop/Add Policy?
Notify the Registrar at LQregistrar@gmail.com as soon as possible if you cannot attend a course for which you have registered or if you wish to add a course.
When will an instructor or coordinator know how many are enrolled in his/her course?
The Registrar may be contacted for an enrollment number. However, registration continues throughout the term as long as the course is not at capacity. At least five days prior to the first course session, the Registrar will email a sign-in attendance sheet of registered students to the course coordinator.
What happens in case of inclement weather?
If the Main Library is closed, LearningQUEST programs will not be held. An announcement of the Library’s closing will be posted on its main web page by 6:00 am if an overnight event has occurred.
How do I register for a trip?
Trip registration information can be found in the Trips and Excursions section of the Catalog. Trip requirements vary, so follow the instructions in the Catalog for each specific trip.
What if I don’t want my picture taken?
Let event photographers know that you prefer not having your picture taken. Notify LearningQUEST leadership if you wish a picture removed from the our website or Facebook page.
From http://lqnew.lquest.org/about-us/frequently-asked-question/; accessed December 14, 2017.